What is in a brand or a brand name? I was listening to the radio and heard an advertisement for canned vegetables, on sale. They said their vegetables were the “same quality as the name brands.” This statement was repeated four times during the commercial. It got me to think about name brands. Where does that come from? Who decides what a name brand is? Not the consumer, it is the group that is designing, creating and selling the product. We just continue to promote the brand by buying the products, wearing the names on our shoes, clothes or serving them at gatherings. So, the initial creation and branding of a product, sports team, restaurant, etc. comes from the producers of the product themselves. In our careers we need to follow this example. Our brand originates from us. We need to be the creator of our brand and be our own Brand Managers.
Although we all have different job responsibilities and titles and work for various organizations we all work as our own Brand Manager. Not for our company, our non profit organization or even our own business, we are a Brand Manager for ourselves. Have you ever thought of yourself as a brand? If not, my hope is to motivate you to do so. You are your own brand; CEO of, well…you.
David Andrusia and Rick Haskins, co-authors of “Brand Yourself: How to create an identity for a brilliant career,” define a brand as:
“A way of encapsulating and communicating a products power, pitch and position in the most succinct way, the combination of one name and visual image-a personality- that anyone, anywhere will recognize and interpret in precisely the same way. “
This description makes it easy to see how we can manage ourselves as a brand. Just think of people you admire or follow, maybe celebrities, or successful people. They follow this format in creating themselves as a brand. So what makes up our brand? We brand ourselves in the way we speak, the way we write, our actions, our work product all that we do is part of our brand. If you think about it, this concept is very liberating, especially with the economy fluctuating, and unemployment rates rising. When we leave a job, for whatever reason, we take our product with us. The best parts of our work go with us to the next endeavor.
A while back I had a friend who lost his job. Now, I deal with this all day, but when it is personal it’s different. I didn’t know what to say; so, I Googled it. Surprisingly there were a lot of items that came up under my search, “what do I say to a friend who lost his job?” One of the answers struck me and changed my view of the situation. It said not to tell the person “I am sorry you lost your job.” The words we choose can be so powerful! That statement implies two things. First that you lost your job. (Now if you got fired, maybe that is true. If you were laid off, you didn’t lose it, circumstances forced you out). Second, the statement implies that it was your job to lose. The fact is this job was never yours. You filled the position and you brought unique qualities to that position. When you leave the job it is filled by someone else who makes their unique contribution. This is reassuring because you are not losing something that was yours. Everything that belongs to you follows you to the next job! All of the qualities of your brand can continue on. The challenge is to make sure that it does.
So, think about your favorite brand. What makes it different than all of the others? What makes it better than all the others? That is what we are striving for- a uniqueness; a quality that makes us stand out above the rest. Thomas Nehren of Richter7, a marketing/advertising firm in Utah, wrote an article on the importance of branding in a recession. He was referring to corporate branding and spoke of how companies try to avoid
"THE DILEMMA OF SAMENESS.” This term can be applied to us. We don’t want to fall into the dilemma of blending into the crowd. When I wrote earlier about strengths, this is what I mean. Those strengths are those things that will help us to stand out. The workforce is declining because there are more educated people, more companies merging and developments in automation continue to put people out of work. So, we are dealing with more competition and less jobs. How do we stand out? The old saying actions speak louder than words is relevant here. Our actions dictate our brand. Even less important than what we say is what we do, and then even more important how it makes others feel. If someone feels you are abrasive or arrogant it doesn’t matter how you try to convince them you are not. That is your brand to them. So even if you are arrogant or abrasive- own it! Don’t let your mouth be saying yes while you are shaking your head no. Be yourself. Be consistent in your brand. If you don’t want to be arrogant or abrasive, work to change it, but recognize your actions are doing a lot more to further your brand than the words you are speaking.
So what are some characteristics of a quality brand?
David F. D’Alessandro, author of “Career Warfare” says the goal is to brand you through the following qualities.
*Earn the organization money
Tell the truth
Be discreet
Keep your promises
Make people want to work for you*I don’t work for an organization where I can make them money. So, think big on this one. For my job, the money I make is in students. If a student comes into my office and then they like the service I provide and come back, or refer a friend, I have made a little “money” for the college. I play a role in the retention and overall satisfaction of the student, which makes the college money. So, think about what your money is. If you are in sales, it’s obvious. If it isn’t so obvious, think about how your contributions earn the organization money.The qualities mentioned above are a good place to start. Another place to look to is your boss. Whether you like it or not, your boss determines your brand (at this particular job). If you own your own business, then your focus is managing your brand. If you have a boss, how they see your brand is very important. David D’Alessandro says that bosses want three things. Knowing these things could help your brand.
The boss wants:
Loyalty
Good Advice
To have their personal brand polished
So, if the boss is helping to manage your brand, help them to help you. What I mean is that if you know what your boss is looking for- make it happen. Not for them, for you. Go the extra mile; create something new, again, for you, not them. Of course this makes them look good; it helps to polish their brand. Again, though, when you leave, you take that accomplishment, that thing you created, with you on your resume, to the interview and in the projects, assignments that follow.
We can’t be stagnant. Our brand is developed and managed by the things we do. So, we need to create, produce, contribute- all of those wonderful things that we talk about during the hiring process. The important thing is to think about them NOW. Not when we are looking for a job, not after we have been laid off, not after- RIGHT NOW. We can take action now to develop our brand. Is there a project you have been meaning to get to? Perhaps there is something that interests you that you would like to bring to your group, team or organization. Make time for it; schedule it into your day. Stay up late and do it! The importance of this is thinking about our career in the present tense. What can we do for us right now to show the quality and uniqueness of our brand? Even if your boss never acknowledges that you did it, so what! You created it. It exists. Perhaps somewhere some group is going to need what you have created and you will find your brand to be the only one they want. Do it for yourself. Do it for your brand. Remember we take our product with us wherever we go. We can strive for uniqueness, a divergence from the “dilemma of sameness.” We can always keep moving to make ourselves the best product, better than any of the name brands out there.
If you would like to read more on this subject I would highly recommend the book
“Creating You & Co.” by William Bridges.